Monroe Tractor

PRODUCT SUPPORT REPRESENTATIVE Mobile

Title PRODUCT SUPPORT REPRESENTATIVE
CategoriesCampbell, NY
LocationCAMPBELL, NY
Job Information

PRODUCT SUPPORT SALES REPRESENTATIVE

 

Job Description:
Our Product Support Sales Representative (PSR) is a permanent full time outside sales position.  You will be driving to different locations throughout your assigned territories in NY- Allegany & Steuben Counties (East of 19) and in PA- Potter & Tioga Counties.

In this role, you will be required to establish long lasting customer relationships, assist in customer equipment management, resolve customer product issues, address any customer complaints or concerns and come up with acceptable solutions, all while successfully increasing parts market share. You will be expected to help increase the profit and productivity of each customer by offering the customer parts and service support in order to be the one stop shop for all of their equipment needs.

 

Job requirements:
Prior experience in the heavy equipment construction and/or agriculture industry
Previous sales experience a must
Strong independent work ethic
Able to work within a Team to achieve individual as well as branch goals
Excellent customer service skills to develop and maintain good working relationships with all customers and co-workers
Clear and concise communications
A strong sense of urgency, managing time well
Proficient computer technology skills to utilize company authorized software, internet, email etc.

Monroe Tractor provides its dedicated employees with base compensation plus commission, bonus and benefits including health, dental, life, LTD and STD insurances, and 401k with match and ESOP (Employee Stock Ownership Plan). Applicant must have clean driving record, able to lift 50 pounds and successfully pass a background and drug test.

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