Monroe Tractor


CategoriesBuffalo, NY
Job Information

The Product Sales Support Representative (PSR) is an experienced representative in the heavy equipment industry preferably. You will be required to establish long lasting customer relationships, assist in customer equipment management, resolve customer product issues, address any customer complaints or concerns and come up with acceptable solutions, all while successfully increasing parts and service market share. You will be expected to help increase the profit and productivity of each customer by offering the customer parts and service support in order to the one stop shop for all their equipment needs.

Job requirements include:

  • Prior experience in the heavy equipment construction and/or agriculture industry
  • Previous sales experience is a must
  • Strong independent work ethic
  • Able to work within a team environment to achieve individual as well as branch goals
  • Excellent customer service skills to develop and maintain good working relationships with all customer s and co-workers
  • Clear and concise communications
  • A strong sense of urgency, managing time well
  • Proficient computer technology skills to utilize company authorized software, internet, email, etc.


Monroe Tractor provides its dedicated employees with competitive compensation, commission, bonus and benefits including health, dental, life, long and short term disability insurances. 401K match and an Employee Stock Ownership Plan. Applicant must have a clean driving record.

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