Monroe Tractor

Humdinger Recognition

Outstanding Service at Monroe Tractor Buffalo

Here at Monroe Tractor, we do everything can we to keep our customers working. Through our relationships with manufacturers, we can navigate through product-specific support. This year, our service team at Monroe Tractor Buffalo was given the “2019 Remarkable Excellence in Product & Customer Support” award by Humdinger Equipment Ltd.

How They Were Chosen

Humdinger chose the winner of this award based on customer and Humdinger service team nominations. Our Buffalo service center was identified as providing “the best possible service and product support.” This is a goal that each of our locations strives for every day.

From the Branch Manager

Bruce Klementowski, Branch Manager of Monroe Tractor Buffalo, was enthusiastic about this recognition. He explained, “we have certainly learned a lot about the product here in the field and have an appreciation for the overall quality of the Tana equipment [Humdinger supplies].”

The partnership Monroe Tractor has with Humdinger and their product support team is what allows us to provide customers with outstanding service. Humdinger quickly responds and goes the extra mile to help our team evaluate and resolve the problems our customers face in the field.

Congratulations to our Buffalo team on this noteworthy accomplishment!

Jason Falcone, Product Support Representative, Connecticut

New to our team – Jason Falcone, Product Support Representative. We strive to bring the best products and the best in customer service. This is why we are excited to announce Jason Falcone as Product Support Representative to cover Connecticut’s Fairfield, New Haven, Middlesex, and New London counties. His responsibilities will be: Guide in increasing […]

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Rhiannon Shuman, Service Manager, Albany

Announcing Rhiannon Shuman, as Albany’s new Service Manager. Please join us in congratulating Rhiannon Shuman, on her promotion from Albany’s Service Writer to Albany’s Service Manager. As Service Writer, Rhiannon fielded service calls, scheduled technicians, created new accounts, and assisted the service manager in the growth of the department. As Service Manager Rhiannon’s responsibilities will […]

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Sales annual meeting and awards

Monroe Tractor’s sales team got together for an annual meeting to go over best practices, new technology, marketing efforts, and hear what’s new from our vendors. The day and a half included group sessions with both agriculture salesmen and construction salesmen as well as individual sessions specific to their industries. Leadership was on hand to […]

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