Monroe Tractor

New parts manager at Springville location!

Monroe Tractor welcomes William “Bill” Heller as Parts Manager at Springville location.

At Monroe Tractor, our promise to customers is simple: We are here to keep you working.” With that mission in mind, we’re proud to welcome William “Bill” Heller to our Springville branch as Parts Manager, serving Erie, Cattaraugus, and Chataqua counties.

With 35 years of experience in parts and inventory management, Bill’s unmatched knowledge and expertise make him a valuable asset to our team and our customers. He has extensive experience with diesel engines, excels at locating hard-to-find parts, and has a proven track record in streamlining inventory systems.

Bill Heller - Parts Manager

“I am here to help,” Bill said. “Please expect nothing less than world-class service.”

Beyond his technical qualifications, Bill is known for his high energy, problem-solving mindset, and conscientious approach. He is eager to support the community and contribute to the continued success of the Springville branch.

“Bill is the perfect candidate: experienced, positive and ready to make a difference,” said Sam Hale, Branch Manager. “It is rare that you find the perfect candidate for the role, but we did in Bill. In his short time here, he has already made major strides in improving our operations.”

With 18 locations across New York State, Pennsylvania, Massachusetts, Rhode Island, Connecticut and Vermont, Monroe Tractor agriculture locations offer a full line of Case IH, CLAAS, and CASE construction equipment, Kuhn, husky, H&S, J&M, Chandler, Precision Farming products to keep you on track, and many other product brands to keep you in the field.

 

Farmall training in Canandaigua.

Monroe Tractor recently brought together 28 members of our Ag and CE sales teams for an in-depth look at the newest updates to the Case IH Farmall lineup. The training was led by four Case IH representatives: Farmall Product Specialist Daniel Cote, High Horsepower Product Specialist Juston Croner, Territory Sales Manager Brandon Weston, and Matt […]

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Service manager fall meeting.

Monroe Tractor hosted a Service Manager Meeting last week, bringing together service leaders from across all locations to strengthen alignment, share best practices, and continue delivering exceptional customer support. The training featured a strong turnout from across our stores, with sessions led by subject matter experts covering a range of key topics including warranty, telematics, […]

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New parts manager at Springville location!

Monroe Tractor welcomes William “Bill” Heller as Parts Manager at Springville location. At Monroe Tractor, our promise to customers is simple: “We are here to keep you working.” With that mission in mind, we’re proud to welcome William “Bill” Heller to our Springville branch as Parts Manager, serving Erie, Cattaraugus, and Chataqua counties. With 35 […]

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