Monroe Tractor

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No-Contact Service

Our team at Monroe Tractor is doing our part to mitigate the spread of COVID-19 through no-contact, on-site service.

Requesting on-site service:

No face-to-face contact is required. All communication can be done through phone or email.

  1. Contact your local Monroe Tractor service department to book an appointment.
  2. Make arrangements regarding the location of your vehicleand keys if applicable.
  3. Inform our service department as to what repairs or services need to be performed.
  4. Make financial arrangements with our service department at that time.
  5. We can email or mail your receipt, whichever you prefer.

What we are doing to keep you safe:

  • Social distance: Minimizing contact between our team and  our customers.
  • Clean hands: Washing our hands with soap or sanitizer often.
  • Sanitized surfaces: Wiping down surfaces with sanitizer when we are done.

For questions or concerns, please contact your local servicedepartment.

 

 

 

Service manager fall meeting.

Monroe Tractor hosted a Service Manager Meeting last week, bringing together service leaders from across all locations to strengthen alignment, share best practices, and continue delivering exceptional customer support. The training featured a strong turnout from across our stores, with sessions led by subject matter experts covering a range of key topics including warranty, telematics, […]

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New parts manager at Springville location!

Monroe Tractor welcomes William “Bill” Heller as Parts Manager at Springville location. At Monroe Tractor, our promise to customers is simple: “We are here to keep you working.” With that mission in mind, we’re proud to welcome William “Bill” Heller to our Springville branch as Parts Manager, serving Erie, Cattaraugus, and Chataqua counties. With 35 […]

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Investment Tax Credit (ITC) for farmers in New York

Your next equipment purchase could come with a 20% tax credit. If you earn at least two-thirds of your income from farming, you may qualify for the New York State Investment Tax Credit (ITC) — a powerful way to reduce your taxes and reinvest in your operation. Here’s how it works Eligible farmers can claim […]

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