Monroe Tractor

RBR and New Leader Service Training

Service Training at Monroe Tractor

Johnny Gray from RBR Enterprise and Jim Corbin from New Leader came out to Monroe Tractor Rochester for a training session that covered RBR chassis and New Leader spreader boxes.

Eight service technicians from our locations across New York attended to learn how to diagnose issues and get our customers back to work quickly.

The RBR training covered updated to the RBR chassis, problem-solving in the field, and navigating the murphy display.

The New Leader training covered how to operate the UT controller, where to go to adjust valves, how to diagnose common issues in the field, and how to perform a good pan test.

Farmall training in Canandaigua.

Monroe Tractor recently brought together 28 members of our Ag and CE sales teams for an in-depth look at the newest updates to the Case IH Farmall lineup. The training was led by four Case IH representatives: Farmall Product Specialist Daniel Cote, High Horsepower Product Specialist Juston Croner, Territory Sales Manager Brandon Weston, and Matt […]

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Service manager fall meeting.

Monroe Tractor hosted a Service Manager Meeting last week, bringing together service leaders from across all locations to strengthen alignment, share best practices, and continue delivering exceptional customer support. The training featured a strong turnout from across our stores, with sessions led by subject matter experts covering a range of key topics including warranty, telematics, […]

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New parts manager at Springville location!

Monroe Tractor welcomes William “Bill” Heller as Parts Manager at Springville location. At Monroe Tractor, our promise to customers is simple: “We are here to keep you working.” With that mission in mind, we’re proud to welcome William “Bill” Heller to our Springville branch as Parts Manager, serving Erie, Cattaraugus, and Chataqua counties. With 35 […]

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