Monroe Tractor

Sales Support Expands in Buffalo

At Monroe Tractor we strive to bring the best products available while backing it up with the first-rate customer service and sales support you deserve. Delivering the best support to “Keep you Working” remains a cornerstone of our business model as we continue to grow. To help you with your business solutions we have expanded our field management team to include two new construction professionals.

John Scharlock, District Sales Manager for Central and Southern Erie County comes to us with a solid background in professional sales and business management. Understanding the importance and providing top-level customer service has been a priority. John’s roots and experience has kept him involved in the Western New York construction and concrete business for more than 12 years.

Andrew Palmer, District Sales Manager for Niagara and Orleans counties brings years of hands-on construction business understanding, being an integral part of a local construction company for most of his career. Andrew understands what it takes to be successful in business and how to deliver excellent customer service. He has extensive military service as a project manager and underwater construction technician.

district sales support in buffalo
district sales support in buffalo

We are dedicated to keeping our customers doing their job which is why we have quality trained people to keep you up and running.  We are confident you will get the best sales support in buffalo from John and Andrew.

With 13 locations across New York State and New England, Monroe Tractor offers a full-line of CASE construction equipment as well as LeeBoy, Rosco, Wirtgen Group aggregate equipment, demolition attachments, and Machine Control products to keep you on target. We are also a Women’s Business Enterprise and can help make your future equipment and rental needs easier.

Jason Falcone, Product Support Representative, Connecticut

New to our team – Jason Falcone, Product Support Representative. We strive to bring the best products and the best in customer service. This is why we are excited to announce Jason Falcone as Product Support Representative to cover Connecticut’s Fairfield, New Haven, Middlesex, and New London counties. His responsibilities will be: Guide in increasing […]

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Rhiannon Shuman, Service Manager, Albany

Announcing Rhiannon Shuman, as Albany’s new Service Manager. Please join us in congratulating Rhiannon Shuman, on her promotion from Albany’s Service Writer to Albany’s Service Manager. As Service Writer, Rhiannon fielded service calls, scheduled technicians, created new accounts, and assisted the service manager in the growth of the department. As Service Manager Rhiannon’s responsibilities will […]

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Sales annual meeting and awards

Monroe Tractor’s sales team got together for an annual meeting to go over best practices, new technology, marketing efforts, and hear what’s new from our vendors. The day and a half included group sessions with both agriculture salesmen and construction salesmen as well as individual sessions specific to their industries. Leadership was on hand to […]

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