Monroe Tractor

Monroe Tractor promotes Steven Rivers to Service Manager for the Worcester and Woburn locations.

At Monroe Tractor our promise to our customers is "we are here to keep you doing your job." We strive to bring the best products and the best customer service, which is why we are excited to announce that we have promoted Steven from Service Writer to Service Manager. He will continue to cover our Worcester and Woburn locations.

Steven brings over 14 years of hands-on experience working in the industry, including Power generation and Marine and Industrial applications. 10 of those years he worked at a competitor's construction equipment dealership where he played a big role in field service operations in keeping hospitals and data centers up and running through storms and blizzards. "I am excited to bring my experience to this new position and help continue to grow a strong team," said Steven.

chief financial officer karen long

Steven Rivers
cell: 774.293.2902
srivers@monroetractor.com >

"We are excited for Steven to help expand the wide range of services we offer in his new role," said Dan Duhn, Worcester Branch Manager. "The diverse expertise he brings in machinery is an asset to our customers." customers with all their equipment needs, regardless of the brand they own.

Give Steven a call or email him with your repair service or equipment maintenance needs.

Farmall training in Canandaigua.

Monroe Tractor recently brought together 28 members of our Ag and CE sales teams for an in-depth look at the newest updates to the Case IH Farmall lineup. The training was led by four Case IH representatives: Farmall Product Specialist Daniel Cote, High Horsepower Product Specialist Juston Croner, Territory Sales Manager Brandon Weston, and Matt […]

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Service manager fall meeting.

Monroe Tractor hosted a Service Manager Meeting last week, bringing together service leaders from across all locations to strengthen alignment, share best practices, and continue delivering exceptional customer support. The training featured a strong turnout from across our stores, with sessions led by subject matter experts covering a range of key topics including warranty, telematics, […]

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New parts manager at Springville location!

Monroe Tractor welcomes William “Bill” Heller as Parts Manager at Springville location. At Monroe Tractor, our promise to customers is simple: “We are here to keep you working.” With that mission in mind, we’re proud to welcome William “Bill” Heller to our Springville branch as Parts Manager, serving Erie, Cattaraugus, and Chataqua counties. With 35 […]

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