Monroe Tractor

Support the Sweet family in their time of need.

Monroe Tractor mourns the loss of one of its own.

Mark Sweet passed away unexpectedly on January 9th, 2023. He worked as a Road Service Technician for Monroe Tractor in Albany. Rhiannon Shuman, the Service Manager in Albany, shared the news with the rest of the company:

The Albany team wanted to make everyone aware that we have suffered from a loss of one of our road service techs early this morning. Mark Sweet passed away. If anyone had the pleasure of working with Mark AKA the VIKING they were lucky! He was the hardest working man I have ever met and always willing to help anyone! I also know he was so humble that he wouldn’t want us to be talking about him and tell us to all get back to work!  He took the term “We keep you working” to an entirely new meaning and took it personal to make sure each customer was taken care of.

Aside from being a huge staple of our MT family he was also a loving husband and father. Making sure to always be present for his sons games and an active role model. It is very rare in life that we find such good humans who are able to bring light and laughter into our lives. Please keep Mark and family in your thoughts and prayers.

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If you would like to help support Mark's family during this difficult time you can do so through a gofundme set up in their name.

Farmall training in Canandaigua.

Monroe Tractor recently brought together 28 members of our Ag and CE sales teams for an in-depth look at the newest updates to the Case IH Farmall lineup. The training was led by four Case IH representatives: Farmall Product Specialist Daniel Cote, High Horsepower Product Specialist Juston Croner, Territory Sales Manager Brandon Weston, and Matt […]

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Service manager fall meeting.

Monroe Tractor hosted a Service Manager Meeting last week, bringing together service leaders from across all locations to strengthen alignment, share best practices, and continue delivering exceptional customer support. The training featured a strong turnout from across our stores, with sessions led by subject matter experts covering a range of key topics including warranty, telematics, […]

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New parts manager at Springville location!

Monroe Tractor welcomes William “Bill” Heller as Parts Manager at Springville location. At Monroe Tractor, our promise to customers is simple: “We are here to keep you working.” With that mission in mind, we’re proud to welcome William “Bill” Heller to our Springville branch as Parts Manager, serving Erie, Cattaraugus, and Chataqua counties. With 35 […]

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