Monroe Tractor

Service Technician of the Year

An Outstanding Service Technician

On Monday, just before ConExpo Con/Ag began, Humdinger Equipment and TANA North America hosted their 1st Annual Dealer Recognition Event. The night celebrated individuals who had a year of remarkable excellence.

Monroe Tractor Syracuse employee, Ben Humphries, was awarded what they consider to be their highest honor. As the recipient of the Service Technician of the Year award, Ben was recognized for his commitment to the TANA product line and ensuring customer satisfaction.

Mark Wisniewski, Syracuse Brand Manager, said, “(Ben) is a Road Tech that will always answer his phone. 4 AM start times are common and after-hours is second nature.”  His relationship with the customer as well as the manufacturer is what sets him apart. Wisniewski explained, “Ben has a way of putting the Customer at ease – even during catastrophic downtimes and will always get the correct information to the manufacturer.”

Congratulations, Ben!

New England Service Managers Meet The Team

Service Managers Steve Rivers (Monroe Tractor Worcester) and Tim Doehr (Monroe Tractor Hartford) came out to Rochester to meet Keith Hagenbuch and see his service department. After getting acquainted in Rochester, they traveled to Monroe Tractor Batavia and Monroe Tractor Auburn. Our Service Director Jerry Siconolfi introduced them to the Service Managers at those locations. […]

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Monroe Tractor Named 2020 Gold Dealer By Case

Monroe Tractor is proud to announce it has been named a 2020 Gold Dealer by Case Construction Equipment. This award recognizes Case’s top dealers in a variety of categories. In 2020, Monroe Tractor showed excellence in sales performance, marketing and communications, product support, parts support, and training. “One of the most important ways that CASE […]

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Wirtgen Group helps Monroe Tractor celebrate 70 years

Thank you, Wirtgen Group, for helping us celebrate our 70th anniversary. It has been a pleasure working with you for 20 years, we look forward to many more to come!

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