Monroe Tractor

Service Technician of the Year

An Outstanding Service Technician

On Monday, just before ConExpo Con/Ag began, Humdinger Equipment and TANA North America hosted their 1st Annual Dealer Recognition Event. The night celebrated individuals who had a year of remarkable excellence.

Monroe Tractor Syracuse employee, Ben Humphries, was awarded what they consider to be their highest honor. As the recipient of the Service Technician of the Year award, Ben was recognized for his commitment to the TANA product line and ensuring customer satisfaction.

Mark Wisniewski, Syracuse Brand Manager, said, “(Ben) is a Road Tech that will always answer his phone. 4 AM start times are common and after-hours is second nature.”  His relationship with the customer as well as the manufacturer is what sets him apart. Wisniewski explained, “Ben has a way of putting the Customer at ease – even during catastrophic downtimes and will always get the correct information to the manufacturer.”

Congratulations, Ben!

Humdinger Recognition

Outstanding Service at Monroe Tractor Buffalo Here at Monroe Tractor, we do everything can we to keep our customers working. Through our relationships with manufacturers, we can navigate through product-specific support. This year, our service team at Monroe Tractor Buffalo was given the “2019 Remarkable Excellence in Product & Customer Support” award by Humdinger Equipment […]

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Keeping You Working During COVID-19

March 23, 2020 COVID-19 Update: In light of recent events, Monroe Tractor continues to take responsible measures to keep our customers and employees safe while working. To practice effective social distancing, our doors are now locked at all 14 locations across New York State and New England, but we remain open for business. While we are […]

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Steiger Information Session

Steiger Tractor Event Monroe Tractor Auburn hosted an All Things Steiger event on Thursday, March 12th. We had customers from all different types of farms in attendance. Case IH Matt Booms and Rick Engasser from Case IH were here to discuss service intervals and maintenance on current Steiger tractors. They talked about the new AFS Connect Steiger that […]

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