Monroe Tractor

Keeping You Working During COVID-19

May 20, 2020

As of May 20th, all of our stores are unlocked! Doors remaining unlocked may change based on region qualifications. We will continue to update signage posted at our stores as well as on our website and social media accounts when changes occur.

It is our goal to keep our customers and employees healthy during this time. To do so, we ask that you follow the guidelines below to practice safe social distancing.


May 18, 2020

As areas of New York state and New England begin to reopen, we want to keep you informed on how these changes affect our operations.

Our stores in Adams Center, Auburn, Batavia, Binghamton, Campbell, Canandaigua, Rochester, and Syracuse will have their doors unlocked on Monday, May 18th, Buffalo on May 19th, and Hartford, Woburn, and Westborough will join them May 20th. Doors remaining unlocked may change based on region qualifications. We will continue to update signage posted at our stores as well as on our website and social media accounts when changes occur.

It is our goal to keep our customers and employees healthy during this time. To do so, we ask that you follow the guidelines below to practice safe social distancing.


March 23, 2020

COVID-19 Update: In light of recent events, Monroe Tractor continues to take responsible measures to keep our customers and employees safe while working. To practice effective social distancing, our doors are now locked at all 14 locations across New York State and New England, but we remain open for business.

While we are removing the face-to-face contact that we have with our customers, all of our services are still available. Parts can be ordered online or by phone. Phone orders can be paid for with a credit card and all parts orders will be placed outside for curbside pick-up. For all other services, questions or concerns, we ask that you call or email your local Monroe Tractor location.

Thank you for your continued business and we hope that all of you and your families stay safe and healthy. We will continue to keep our customers up to date during these uncertain times.COVID-19 update

 


March 20, 2020

Dear Valued Customer,

I wanted to provide you with an update following the announcement today from New York State Governor Cuomo. It has been mandated that all non-essential businesses must keep their workers home due to COVID-19. Monroe Tractor will remain open because our service is life-sustaining — supporting crop, animal production, construction, and state agencies.

We are prepared to provide no-contact, on-site services to our customers, and we are taking extensive precautions with sanitation. You can choose to call, text, email, or submit an online parts order.

Our team at Monroe Tractor is here to keep you working during this critical time. For questions or concerns, please contact your local Monroe Tractor store.

Chris Felosky
President- Monroe Tractor

Jason Falcone, Product Support Representative, Connecticut

New to our team – Jason Falcone, Product Support Representative. We strive to bring the best products and the best in customer service. This is why we are excited to announce Jason Falcone as Product Support Representative to cover Connecticut’s Fairfield, New Haven, Middlesex, and New London counties. His responsibilities will be: Guide in increasing […]

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Rhiannon Shuman, Service Manager, Albany

Announcing Rhiannon Shuman, as Albany’s new Service Manager. Please join us in congratulating Rhiannon Shuman, on her promotion from Albany’s Service Writer to Albany’s Service Manager. As Service Writer, Rhiannon fielded service calls, scheduled technicians, created new accounts, and assisted the service manager in the growth of the department. As Service Manager Rhiannon’s responsibilities will […]

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Sales annual meeting and awards

Monroe Tractor’s sales team got together for an annual meeting to go over best practices, new technology, marketing efforts, and hear what’s new from our vendors. The day and a half included group sessions with both agriculture salesmen and construction salesmen as well as individual sessions specific to their industries. Leadership was on hand to […]

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