Monroe Tractor

Keeping You Working During COVID-19

May 20, 2020

As of May 20th, all of our stores are unlocked! Doors remaining unlocked may change based on region qualifications. We will continue to update signage posted at our stores as well as on our website and social media accounts when changes occur.

It is our goal to keep our customers and employees healthy during this time. To do so, we ask that you follow the guidelines below to practice safe social distancing.


May 18, 2020

As areas of New York state and New England begin to reopen, we want to keep you informed on how these changes affect our operations.

Our stores in Adams Center, Auburn, Batavia, Binghamton, Campbell, Canandaigua, Rochester, and Syracuse will have their doors unlocked on Monday, May 18th, Buffalo on May 19th, and Hartford, Woburn, and Worcester will join them May 20th. Doors remaining unlocked may change based on region qualifications. We will continue to update signage posted at our stores as well as on our website and social media accounts when changes occur.

It is our goal to keep our customers and employees healthy during this time. To do so, we ask that you follow the guidelines below to practice safe social distancing.


March 23, 2020

COVID-19 Update: In light of recent events, Monroe Tractor continues to take responsible measures to keep our customers and employees safe while working. To practice effective social distancing, our doors are now locked at all 14 locations across New York State and New England, but we remain open for business.

While we are removing the face-to-face contact that we have with our customers, all of our services are still available. Parts can be ordered online or by phone. Phone orders can be paid for with a credit card and all parts orders will be placed outside for curbside pick-up. For all other services, questions or concerns, we ask that you call or email your local Monroe Tractor location.

Thank you for your continued business and we hope that all of you and your families stay safe and healthy. We will continue to keep our customers up to date during these uncertain times.COVID-19 update

 


March 20, 2020

Dear Valued Customer,

I wanted to provide you with an update following the announcement today from New York State Governor Cuomo. It has been mandated that all non-essential businesses must keep their workers home due to COVID-19. Monroe Tractor will remain open because our service is life-sustaining — supporting crop, animal production, construction, and state agencies.

We are prepared to provide no-contact, on-site services to our customers, and we are taking extensive precautions with sanitation. You can choose to call, text, email, or submit an online parts order.

Our team at Monroe Tractor is here to keep you working during this critical time. For questions or concerns, please contact your local Monroe Tractor store.

Chris Felosky
President- Monroe Tractor

Connecticut Team Expands

At Monroe Tractor we strive to bring you not only the best products but the best in customer service. As our Connecticut team expands, we are happy to share with you that we have done just that with a Branch Manager and a Product Support Representative at our Hartford, CT location. We would like to […]

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Enhancing Customer Support in Worcester

At Monroe Tractor we strive to bring the best products available while backing it up with the first-rate customer service and sales support you deserve. Delivering the best support to “Keep you Working” remains a cornerstone of our business model as we continue to grow. To help you with your business solutions we have promoted […]

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Sales Support Expands in Buffalo

At Monroe Tractor we strive to bring the best products available while backing it up with the first-rate customer service and sales support you deserve. Delivering the best support to “Keep you Working” remains a cornerstone of our business model as we continue to grow. To help you with your business solutions we have expanded […]

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