New England Service Managers Meet The Team

Service Managers Steve Rivers (Monroe Tractor Westborough) and Tim Doehr (Monroe Tractor Hartford) came out to Rochester to meet Keith Hagenbuch and see his service department.

After getting acquainted in Rochester, they traveled to Monroe Tractor Batavia and Monroe Tractor Auburn. Our Service Director Jerry Siconolfi introduced them to the Service Managers at those locations. Our goal in connecting team members is for them to have someone to call when they need advice.

"We are stronger together. We rely on our teammates' expertise. We are reliable, supportive, and have each other’s backs."

News:

Farmall training in Canandaigua.

Monroe Tractor recently brought together 28 members of our Ag and CE sales teams for an in-depth look at the newest updates to the Case IH Farmall lineup. The training was led by four Case IH representatives: Farmall Product Specialist Daniel Cote, High Horsepower Product Specialist Juston Croner, Territory Sales Manager Brandon Weston, and Matt […]

READ MORE

Service manager fall meeting.

Monroe Tractor hosted a Service Manager Meeting last week, bringing together service leaders from across all locations to strengthen alignment, share best practices, and continue delivering exceptional customer support. The training featured a strong turnout from across our stores, with sessions led by subject matter experts covering a range of key topics including warranty, telematics, […]

READ MORE

New parts manager at Springville location!

Monroe Tractor welcomes William “Bill” Heller as Parts Manager at Springville location. At Monroe Tractor, our promise to customers is simple: “We are here to keep you working.” With that mission in mind, we’re proud to welcome William “Bill” Heller to our Springville branch as Parts Manager, serving Erie, Cattaraugus, and Chataqua counties. With 35 […]

READ MORE