Monroe Tractor

Welcome Susan Donis

Monroe Tractor hires Susan Donis as Parts Manager for their Connecticut location.

At Monroe Tractor, we strive to bring the best products and the best in customer service. We are excited to announce Susan Donis as Parts Manager for our South Windsor, Connecticut location.

Susan brings several years of experience managing the parts department at a local manufacturing company, where she handled hundreds of dealers internationally, nationwide, and directly to the consumer.

“I am a people pleaser “mother hen,” if you will. My goal will always be to assist my service team and our customers as quickly and efficiently as possible. If I don’t know the answer, I will find it, or find someone that does!” said Susan.

“Susan comes to us with direct experience as a parts manager and possesses the skill to serve her well at Monroe Tractor. Susan is passionate about her department, extremely organized, and interested in doing things right for her customers and coworkers. She’s a bright beacon of light to head up our parts team.” said Rick Bisesto, Branch Manager.

Susan Donis – Parts Manager

With 18 locations across New York State, Pennsylvania, Massachusetts, Rhode Island, Connecticut, and Vermont, Monroe Tractor offers a full line of CASE construction equipment, Case IH agriculture equipment, Screen Machine, Kage and Arctic snow pushers, Diamond and Alamo mowers, Okada demolition attachments, a full assortment of attachments and Precision products to keep you on target.

Farmall training in Canandaigua.

Monroe Tractor recently brought together 28 members of our Ag and CE sales teams for an in-depth look at the newest updates to the Case IH Farmall lineup. The training was led by four Case IH representatives: Farmall Product Specialist Daniel Cote, High Horsepower Product Specialist Juston Croner, Territory Sales Manager Brandon Weston, and Matt […]

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Service manager fall meeting.

Monroe Tractor hosted a Service Manager Meeting last week, bringing together service leaders from across all locations to strengthen alignment, share best practices, and continue delivering exceptional customer support. The training featured a strong turnout from across our stores, with sessions led by subject matter experts covering a range of key topics including warranty, telematics, […]

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New parts manager at Springville location!

Monroe Tractor welcomes William “Bill” Heller as Parts Manager at Springville location. At Monroe Tractor, our promise to customers is simple: “We are here to keep you working.” With that mission in mind, we’re proud to welcome William “Bill” Heller to our Springville branch as Parts Manager, serving Erie, Cattaraugus, and Chataqua counties. With 35 […]

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