Monroe Tractor

Employee Training: CLAAS Digital Platforms

Understanding CLAAS Digital Platform Updates

CLAAS held a training class for salesmen and product specialists at Monroe Tractor! We are committed to keeping our team up to date with the technology offered on machines to provide our customers with unmatched support.

This training session covered the new digital platforms available for CLAAS machines. These platforms include remote service and telematics, as well as the new customer portals that will help us provide a more proactive service experience.

Attendees had the opportunity to learn how they can interface with customers' machines and help owners to identify and understand productivity challenges in their field.

Contact your local Precision Product Specialist for help with your machine!

CLAAS digital platform training

Monroe’s Westborough location receives “New Large Business” award.

  On Friday, April 29, Monroe Tractor’s Westborough MA location was recognized by Westborough’s Economic Development Committee and were honored the “New Large Business” award. Marketing Director, Laura Wilkas and Branch Manager, Dan Duhn were there to accept the award. Check out the video to learn more about the event. https://www.youtube.com/watch?v=LoTPAWiN1XM Laura Wilkas, Monroe Tractor’s […]

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Adam Krenning, Service Manager, Bataiva

New to our team – Adam Krenning, Service Manager for our Batavia New York location. His responsibilities will be: Building an industry-leading training plan Providing technician and customer support Providing excellence on every job Adam Krenning – Service Manager Adam, was born and raised in Albion, New York on his families 300 Sow farrow to […]

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Mark Wigglesworth, Product Support Representative, Connecticut

New to our team – Mark Wigglesworth, Product Support Representative. We strive to bring the best products and the best in customer service. This is why we are excited to announce Mark Wigglesworth as Product Support Representative for our South Windsor, Connecticut team. His responsibilities will be: Guide in increasing customer’s profit and productivity Provide […]

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