Monroe Tractor

Employee Training: CLAAS Digital Platforms

Understanding CLAAS Digital Platform Updates

CLAAS held a training class for salesmen and product specialists at Monroe Tractor! We are committed to keeping our team up to date with the technology offered on machines to provide our customers with unmatched support.

This training session covered the new digital platforms available for CLAAS machines. These platforms include remote service and telematics, as well as the new customer portals that will help us provide a more proactive service experience.

Attendees had the opportunity to learn how they can interface with customers' machines and help owners to identify and understand productivity challenges in their field.

Contact your local Precision Product Specialist for help with your machine!

CLAAS digital platform training

New Syracuse Branch Manager

Monroe Tractor welcomes John Wilber as Branch Manager for the Syracuse, New York location. At Monroe Tractor, we strive to bring the best products and the best in customer service, which is why we are excited to announce John Wilber has joined our Syracuse, New York location as Branch Manager. John brings extensive management and […]

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Attention Valued Customers

To our valued customers, Last week, Monroe Tractor’s business system provider was hit with a cyber-attack, forcing them to shut down their system temporarily. This shut down has prevented us and thousands of other dealerships from accessing our business system. As we continue supporting our customers with parts, service, sales, and rentals, there will be […]

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IPAA Meeting At Monroe Tractor Westborough

Monroe Tractor Hosts IPAA Meeting Featuring Insights from Cranberry Farming in Massachusetts Monroe Tractor Westborough was busy last week as it hosted this year’s summer meeting of the Independent Precision Ag Alliance (IPAA). The two-day event, spearheaded by Monroe Tractor’s Product Specialist Director Seth Conway, brought together experts from across North America to tackle industry […]

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