Monroe Tractor

Rhiannon Shuman, Service Manager, Albany

Announcing Rhiannon Shuman, as Albany's new Service Manager.

Please join us in congratulating Rhiannon Shuman, on her promotion from Albany’s Service Writer to Albany’s Service Manager. As Service Writer, Rhiannon fielded service calls, scheduled technicians, created new accounts, and assisted the service manager in the growth of the department.

As Service Manager Rhiannon's responsibilities will be:

  • Assure Monroe Tractor will keep customer
    equipment up and running
  • Handle all communications within the service department and with customers
  • Continue to improve Albany’s service levels

Rhiannon Shuman – Service Manager, Albany
“I look forward to growing our business through effective communication with our staff and customers for years to come. My philosophy and work ethic begin with: Coming together is a beginning; keeping together is progress; working together is success. Self-belief and hard work will always earn you success," said Rhiannon.

Rhiannon Shuman

Service Manager, Albany
518-530-6532  rshuman@monroetractor.com

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“Rhiannon has been a driving force in business growth while expanding our footprint behind the scenes for several years. She will now lead Monroe’s service team with great passion and determination to provide the highest level of customer service for our construction and agriculture customers. I am excited to be a part of her transformation.” – Carmine DeNisio, Branch Manager.

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We are confident that in her new role, her work ethic and communication skills will be a great fit for our team and our customers.

Monroe Tractor Names New Branch Manager for their Albany NY location.

Congratulations – Nick Nichols, Branch Manager, Albany At Monroe Tractor, our promise to our customers is “we are here to keep you doing your job.” We strive to bring the best products and the best in customer service, which is why we are excited to announce the promotion of Nick Nichols from Parts Manager to […]

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Support the Sweet family in their time of need.

Monroe Tractor mourns the loss of one of its own. Mark Sweet passed away unexpectedly on January 9th, 2023. He worked as a Road Service Technician for Monroe Tractor in Albany. Rhiannon Shuman, the Service Manager in Albany, shared the news with the rest of the company: The Albany team wanted to make everyone aware […]

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