Monroe Tractor

Rhiannon Shuman, Service Manager, Albany

Announcing Rhiannon Shuman, as Albany's new Service Manager.

Please join us in congratulating Rhiannon Shuman, on her promotion from Albany’s Service Writer to Albany’s Service Manager. As Service Writer, Rhiannon fielded service calls, scheduled technicians, created new accounts, and assisted the service manager in the growth of the department.

As Service Manager Rhiannon's responsibilities will be:

  • Assure Monroe Tractor will keep customer
    equipment up and running
  • Handle all communications within the service department and with customers
  • Continue to improve Albany’s service levels

Rhiannon Shuman – Service Manager, Albany
“I look forward to growing our business through effective communication with our staff and customers for years to come. My philosophy and work ethic begin with: Coming together is a beginning; keeping together is progress; working together is success. Self-belief and hard work will always earn you success," said Rhiannon.

Rhiannon Shuman

Service Manager, Albany
518-530-6532  rshuman@monroetractor.com

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“Rhiannon has been a driving force in business growth while expanding our footprint behind the scenes for several years. She will now lead Monroe’s service team with great passion and determination to provide the highest level of customer service for our construction and agriculture customers. I am excited to be a part of her transformation.” – Carmine DeNisio, Branch Manager.

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We are confident that in her new role, her work ethic and communication skills will be a great fit for our team and our customers.

Day 2: 100th annual NYS FFA convention

Convention is in full swing! From Creed Speaking and Vet Science competitions to powerful workshops and the Ag Issues Showcase, these students are showing up with serious talent and passion. A lot of the students that we’ve spoken with are especially excited for tonight’s 100-Year Celebration – what a milestone! 🎉

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Day 1: 100th annual NYS FFA convention

Day 1 of the the 100th Annual @NYSFFA Convention has been a blast! We’ve loved chatting with students, handing out prizes, and throwing down some ag trivia with Kelly’s Quiz Bowl questions. It’s inspiring to see the next generation of ag leaders so engaged.

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Jon Pardi Tennessee Ranch Project, episode 4: Jeff Jablonski AKA Tomahawk Jim

In episode four of the Jon Pardi Tennessee Ranch Project, Jeff Jablonski, general manager of the CASE Tomahawk Customer Center, tells the story of how the partnership with Jon Pardi began with his purchase of a CASE dozer. Jon’s not just a country music star; he’s also a CASE customer, and we’re lucky to have […]

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