At Monroe Tractor our promise to our customers is "we are here to keep you doing your job." We strive to bring the best products and the best customer service, which is why we are excited to announce that we have promoted Steven from Service Writer to Service Manager. He will continue to cover our Worcester and Woburn locations.
Steven brings over 14 years of hands-on experience working in the industry, including Power generation and Marine and Industrial applications. 10 of those years he worked at a competitor's construction equipment dealership where he played a big role in field service operations in keeping hospitals and data centers up and running through storms and blizzards. "I am excited to bring my experience to this new position and help continue to grow a strong team," said Steven.
"We are excited for Steven to help expand the wide range of services we offer in his new role," said Dan Duhn, Worcester Branch Manager. "The diverse expertise he brings in machinery is an asset to our customers." customers with all their equipment needs, regardless of the brand they own.
Give Steven a call or email him with your repair service or equipment maintenance needs.