Monroe Tractor

Monroe Tractor promotes Steven Rivers to Service Manager for the Worcester and Woburn locations.

At Monroe Tractor our promise to our customers is "we are here to keep you doing your job." We strive to bring the best products and the best customer service, which is why we are excited to announce that we have promoted Steven from Service Writer to Service Manager. He will continue to cover our Worcester and Woburn locations.

Steven brings over 14 years of hands-on experience working in the industry, including Power generation and Marine and Industrial applications. 10 of those years he worked at a competitor's construction equipment dealership where he played a big role in field service operations in keeping hospitals and data centers up and running through storms and blizzards. "I am excited to bring my experience to this new position and help continue to grow a strong team," said Steven.

chief financial officer karen long

Steven Rivers
cell: 774.293.2902 >

"We are excited for Steven to help expand the wide range of services we offer in his new role," said Dan Duhn, Worcester Branch Manager. "The diverse expertise he brings in machinery is an asset to our customers." customers with all their equipment needs, regardless of the brand they own.

Give Steven a call or email him with your repair service or equipment maintenance needs.

Jason Falcone, Product Support Representative, Connecticut

New to our team – Jason Falcone, Product Support Representative. We strive to bring the best products and the best in customer service. This is why we are excited to announce Jason Falcone as Product Support Representative to cover Connecticut’s Fairfield, New Haven, Middlesex, and New London counties. His responsibilities will be: Guide in increasing […]

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Rhiannon Shuman, Service Manager, Albany

Announcing Rhiannon Shuman, as Albany’s new Service Manager. Please join us in congratulating Rhiannon Shuman, on her promotion from Albany’s Service Writer to Albany’s Service Manager. As Service Writer, Rhiannon fielded service calls, scheduled technicians, created new accounts, and assisted the service manager in the growth of the department. As Service Manager Rhiannon’s responsibilities will […]

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Sales annual meeting and awards

Monroe Tractor’s sales team got together for an annual meeting to go over best practices, new technology, marketing efforts, and hear what’s new from our vendors. The day and a half included group sessions with both agriculture salesmen and construction salesmen as well as individual sessions specific to their industries. Leadership was on hand to […]

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