Monroe Tractor

Excellence Award: The Service You’re Looking ForHumdinger Award

Monroe Tractor Syracuse received the 2019 Remarkable Excellence In Product & Customer Support award from Humdinger Equipment. Customers and the service team at Humdinger nominated this year’s recipients. 

We strive to keep our customers working. Our dedicated team in Syracuse provides customers with remarkable product-specific support. When servicing Humdinger products, the team actively communicates with the manufacturer to ensure the products receive the best solution. 

There When You Need Us

Syracuse employee Ben Humphries was awarded the Service Technician of the Year award from Humdinger and TANA North America last month at ConExpo Con/Ag. He stood out across the country because of his hard work.

Congratulations Syracuse! We are proud to see your commitment to our customers being recognized. 

Jason Falcone, Product Support Representative, Connecticut

New to our team – Jason Falcone, Product Support Representative. We strive to bring the best products and the best in customer service. This is why we are excited to announce Jason Falcone as Product Support Representative to cover Connecticut’s Fairfield, New Haven, Middlesex, and New London counties. His responsibilities will be: Guide in increasing […]

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Rhiannon Shuman, Service Manager, Albany

Announcing Rhiannon Shuman, as Albany’s new Service Manager. Please join us in congratulating Rhiannon Shuman, on her promotion from Albany’s Service Writer to Albany’s Service Manager. As Service Writer, Rhiannon fielded service calls, scheduled technicians, created new accounts, and assisted the service manager in the growth of the department. As Service Manager Rhiannon’s responsibilities will […]

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Sales annual meeting and awards

Monroe Tractor’s sales team got together for an annual meeting to go over best practices, new technology, marketing efforts, and hear what’s new from our vendors. The day and a half included group sessions with both agriculture salesmen and construction salesmen as well as individual sessions specific to their industries. Leadership was on hand to […]

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